Shipping & Returns
Shipping
Free shipping on orders over $150 to the continental US. Oversized items ship freight, quoted.
L&D parts ship from Thomasville, North Carolina within 2 business days.
Supplier parts ship from the supplier's warehouse and may arrive separately.
Delivery damage
Report damage within 5 days of delivery with photos.
Returns & refunds
Return parts that are unused, uninstalled, in original packaging within 30 days of delivery. Get a return number before sending anything back.
No restocking fee on L&D parts. Supplier parts have a 20% restocking fee. No restocking fee if we sent the wrong or a defective part.
Customer pays return shipping unless it was our mistake.
Refunds are issued within 7 days of inspection.
Final sale & exclusions
tunes, tuning support, software, credits are final sale.
installed or used parts, electrical parts with a broken seal, custom work can't be returned.
Cancellations & cores
Cancel before shipping: free on L&D parts; 10% on supplier parts.
Core charges are refunded when the old part comes back within 30 days.
Warranty
Lifetime warranty on L&D steel parts. Maker's warranty on supplier parts.
